B. Synchronous* Online or Face to Face Training Choices
B3. Custom Options
Tailor your training by choosing what best suits your needs, timeframe and budget. Group individual courses together or book them individually.
*Synchronous = online training in which the whole group is together on Google Meets. We will select dates that best fit your schedule.

B3. Custom Options
Just PIE (Introduction to Participatory Interpretation)
Learn how Participatory Interpretation could help your staff/volunteers engage visitors so that visitors create their own connections and meanings. The PIE model stresses Participation first, Information next and Encouragement to conclude. This short course involves your team for 4 hours and introduces them to a variety of participatory interpretive techniques, as well as to the benefits of engaging visitors in the interpretive experience.
4 Hours
Virtual or In-person
No prerequisite
Up to 20 participants
$1500/group
Just TALK (Introduction to Conversational Interpretation)
Learn how conversational interpretation could help your staff/volunteers connect visitors with your site’s stories through two-way or multi-way talk. We will use the TALK model, which includes Try Talk Types, Ask Open Ended-Questions, Lead with Facilitation Techniques and Keep on Inspiring. This short course involves your team for 4 hours and provides an introduction to techniques for increasing the use of conversation in interpretation, as well as to the benefits of engaging visitors through two-way or multi-way talk. There will be time in the course for practising writing and asking conversational questions tailored to each site.
4 Hours
Virtual or In-person
No prerequisite
Up to 20 participants
$1500/group
A Bite of PIE and a Bit of TALK
Take a quick bite of PIE to help your team become familiar with interpretation that aims to engage visitors through participation at all stages of the experience.
After your team explores Participation first, Information next and Encouragement to conclude, we will move on and spend the bulk of the session on TALK (AKA Conversational Interpretation).
The TALK model includes Try Talk Types, Ask Open Ended-Questions, Lead with Facilitation Techniques and Keep on Inspiring and covers all the essentials of talk-based interpretation.
This is a quick introductory course with limited time to discuss any of the content in detail.
Note- If you want your team familiar with both participatory and talk-based interpretation, we recommend that you sign up for Inspire through Participatory Interpretation (8.5 hours) which combines both topics and includes enough time to tailor the discussions to your site.
4 Hours
Virtual or In-person
No prerequisite
Up to 20 participants
$1500/group
Growth Mindset for Interpreters
A Growth Mindset is essential for modern day interpreters who need to be constantly open to learning and experimentation. Become familiar with the theory behind growth mindset by Dr. Carol Dweck of Stanford University. Discover the value of having a growth versus a fixed mindset and how to support each other through Feedforward that is Up, Down and All Around. Jacquie will share examples of successful use of the Growth Mindset in interpretation.
3 Hours
Virtual or In-person
No prerequisite
Up to 20 participants
$1000/group
PIE and TALK for Non-personal Interpretation
How could your team engage visitors in conversation when an interpreter is not present, such as through exhibits, signage or other media? We will look at examples and then focus on your site. You will leave with a draft plan for enhancing site-specific multi-way talk among your visitors using a variety of techniques. Bonus- Visitors engaged through these techniques will leave behind thoughts that you can share with management in your reports.
4 Hours
Virtual or In-person
Must take Inspire Visitors through Participatory Interepretation first
Up to 20 participants
$1500 per group
Best Practices for Cultural Heritage Interpretation
Do you want to help your visitors make history meaningful to themselves? The 10 best practices in the Parks Canada Framework for History and Commemoration (2019) apply to any site. After an introduction to the best practices and a brief overview of Participatory Interpretation, we will discuss how to bring all the ideas together at your site. Your team will leave with innovative tools for ways to help bring new perspectives to history and engage visitors in making the history relevant to their lives.
4 Hours
Virtual or In-person
No prerequisite
Up to 15 participants
$1500/group
TESTIMONIALS
Outcomes
1 / Level-up your team
After participating in the PIE and TALK workshops, your staff/volunteers will be trained in the latest visitor-centred techniques for interpretation and guiding (AKA participatory and conversational interpretation.)
2 / Plan more inspiring programming
Using ideas from the workshops, your staff/volunteers will be inspired to modify their communications with visitors to be more focused on two-way interactions. Their comfort level with talking about all subjects will be increased.
3 / Get the support you need
Through the follow-up coaching sessions, you will be supported in your efforts to try new or different techniques at your sites.

Use these extra ingredients (courses) to build a custom training plan to meet your team's needs.
*Costs are variable depending on which programs you'd like to group together.
Add in the cost of travel expenses for Dr. Jacquie for face-to-face training.
Prices in USD or CAD depending on the location of the training/coaching.

Certificates of Completion will be provided digitally to all participants who fulfill the requirements.
These courses are offered virtually (at scheduled times, via GoogleMeets and Menti.com) or face-to-face. Additional costs required to cover travel for face-to-face training.
Dr. Gilson’s Inspired to Inspire paperback book copies may be bulk ordered and mailed directly to your site for a discounted rate of $39.99 per copy, plus shipping (the regular cost is $54.99 plus shipping). Digital copies of Inspired to Inspire may be purchased as part of your training for a cost of $4.99 per person.
Please see the attached infographic for more details on PIE and TALK.
Prices in USD or CAD depending on the location of the site/organization.
Booking fees added by PayPal or Eventbrite for credit card payment processing.
Important Information
CONTACT
Start inspiring today.
Contact Dr. Jacquie to discuss setting up coaching & training just for your site.
Tel: (403) 609-8594
